In any business, there are customers who experience frustrations during the journey to achieving what they need - whether it’s completing a purchase transaction or getting a problem solved. And in many cases, an antiquated IVR system can be one of the root causes of this frustration. Probe works with clients throughout the world to implement an artificially intelligent solution that works in conjunction with the client’s current system. We’re focused on reducing your customer’s pain points and improving your contact centre efficiency.
Oration is ideal for contact centres of all sizes from as small as 5 seats through to major banks and government institutions. And with a transaction based pricing model, it’s a cost effective alternative to expensive bespoke AI solutions.
Cost effective, quick to install and easy to use, we’ll help you better manage the conversations in your contact centre operations, for the benefit of both your customers and your organisation.
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Let us help you improve your customer experience and the efficiency of your contact centre, and elevate your organisation to an industry-leading standard.
