No asset repossession is too big or small for our fully trained and highly experienced field agents. From early collections and field services to shortfall collections and legal, Probe covers all bases via personalised recovery strategies depending on the type of asset or finance product.
Our field agents and field service coordinators are compliant with all relevant legislation and guidelines including the National Consumer Credit Protection Act, Competition and Consumer Act, Federal Privacy legislation and ASIC/ACCC Debt Collection Guidelines. Crucially, they never incur any risks greater than those that are an accepted part of the role and treat our clients’ customers with dignity.
From face-to-face and on-the-spot payment solutions in the field to advance tools such as skip tracing, FOI requests and legal services, we provide our clients with the peace of mind that everything will be done to successfully recover their asset. Photographic submissions are also obtained to provide clients with an on-the-ground view of the case, and our field agents have established strong relationships with towing and transport contractors across the country.
Our clients also benefit from our commitment to single-point-contact case management and the ability to provide accurate and detailed reporting that highlights trends and industry insights.
How We Can Help
- Construction Equipment
- Hospitality Equipment
- Electrical Goods
- Asset Inspections
- Skip Tracing
- Cash Collection/Payment Arrangements
- Court Orders
- Legal Demand Letters
- Discovery Orders