This report outlines the rigorous analytical process and detailed evaluation criteria across two dimensions that Frost & Sullivan applies to evaluate the multiple nominees for the 2021 Best Practices award.
Download the report to learn how Probe CX excelled in many of the award criteria, with specific praise reserved for:
Delivering a comprehensive suite of intelligent customer experience services
Commitment to digital technology innovation
Pursuing excellence through continuous improvement
Placing customers at the centre of its business strategy
Accelerating growth by delivering on brand promise.