PROBE CX COLLECTIONS

Get on top of your owed credit

About us

Founded in 1978, Probe CX is one of Australia’s largest and trusted credit and collections management organisations. We work with Australian companies including banks, utilities, telecommunications, retailers and more. We also work with Federal, State and Local Government.

As an organisation, we are committed to compliance and helping customers that genuinely want to comply with their obligations, to manage their payments and assist them through the process of paying outstanding amounts.

We offer several easy and convenient ways to pay, including credit card, BPay, Post Bill Pay and Electronic Funds Transfer.

You can always contact us if you need assistance, by filling out the Contact us form, or calling us on 1300 660 522.

We understand some people may be experiencing situations of hardship or vulnerability. This can be a heavy load to bear. That is why we are committed to doing all we can to support you through your journey. There are no silly questions. No concerns are too small. We simply want you to have the information you need to navigate your way. We work with debtors to achieve solutions to manage payments and resolve outstanding accounts.

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Frequently asked questions

Click on the below to find out the answers to some of our frequently asked questions:

How can I be sure my payments are secure and check the credibility of ‘Probe CX Collections’?

If you have questions regarding the validity of a request for payment or an attempt to contact you, please get in touch with us via our contact us form.

How do I make a payment?

Making a payment is easy, just head to the make a payment page and you'll be directed to a secure form where you can make your payment.

How can I get in contact with Probe CX Collections?

If you have questions, we're here to help. Simply fill in our contact us form and we will get back to you as soon as we can.

I am experiencing difficulties with my payment - what should I do?

Please contact us as soon as possible if you are experiencing difficulties in making payments. We offer a range of tailored solutions to assist you.

What happens if you ignore a collections agency?

If you ignore a collections agency's attempts to contact you there is a risk that they will escalate the debt through the legal system. There are several ways you can check if the collections agency is legitimate or not. The collections note should for instance have an identifier, such as a reference number, which is unique to you.

What happens when you're sent collections?

When you're sent collections you are given a variety of ways to pay your debt. Collections come with instructions to pay so you can manage your debt. There should also be a phone number or another way for you to contact the agency if you have questions or need support.

Outbound collection numbers

We may have tried to contact you regarding debt collections
from the outbound numbers listed below.

1300 020 367