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Probe CX Collections

About Us

Founded in 1978, Probe CX is one of Australia’s largest and trusted credit and collections management organisations.  We work with Australian companies including banks, utilities, telecommunications, retailers, and more. We also work with Federal, State and Local Government.  

As an organisation, we are committed to compliance and helping customers that genuinely want to comply with their obligations, to manage their payments and assist them through the process of paying outstanding amounts. 

We offer several easy and convenient ways to pay, including credit card, BPay, Post Bill Pay and Electronic Funds Transfer. You can always contact us if you need assistance, by calling us on 1300 177 623, or filling out the Contact Us form.

We understand some people may be experiencing situations of hardship or vulnerability. This can be a heavy load to bear. That is why we are committed to doing all we can to support you through your journey. There are no silly questions. No concerns are too small. We simply want you to have the information you need to navigate your way. We work with debtors to achieve solutions to manage payments and resolve outstanding accounts. 

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Outbound Collection Numbers

We may have tried to contact you regarding debt collections from the outbound numbers listed below.


Probe CX Outbound Phone Numbers:
1800 701 109
1800 720 987
1300 020 367


Frequently Asked Questions

Is Probe CX Collections a scam?

How do I make a payment?

I have a question about my debt - how do I contact you?

Why have I been contacted?

I am experiencing difficulty in making payments - what should I do?