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20 April 2022

Probe CX team member recognised in the 2022 In-House Leaders List by the Australasian Lawyer

Probe CX’s very own Senior Legal Counsel, Jo Zaharopoulous, has recently been recognised by the Australasian Lawyer in their 2022 In-House Leaders List.

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31 March 2022

Probe CX has increased its capacity to help businesses deliver NEXT-generation customer experience after forming a strategic partnership with Uniphore.

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23 March 2022

Probe CX has snared yet another national award, with one of its top executives honoured for his exceptional leadership.

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22 March 2022

Probe has received top marks for its digital prowess in the latest ISG Provider Lens Quadrant Report, the highly respected insight into the strengths, competitive differentiators.

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11 February 2022

One of the world’s leading BPO research firms has awarded Probe CX its highest honour, declaring it a ‘Leader’ in the Customer Experience Management (CXM) sector.

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28 January 2022

Probe’s commitment to 'doing it better' has inspired the industry leader to claim the highest honour at the prestigious Frost & Sullivan Best Practices Awards.

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31 January 2022

Probe has been recognised for its outstanding social media CX solutions in the latest ISG Provider Lens Quadrant Report.

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27 October 2021

Probe has been declared a Work From Home Services Leader in the latest ISG Provider Lens Quadrant Report for its industry-leading response to the COVID-19 global pandemic.

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18 October 2021

Probe CX’s ability to record significant growth despite the pressures of the COVID-19 pandemic has received national recognition at the 2021 Australian Growth Company Awards.

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15 October 2021

The Global BPO Talent Acquisition Awards celebrates outstanding talent acquisition teams in the business process outsourcing (BPO) industry.

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1 October 2021

Quadrant Private Equity, Five V Capital, Rodney Kagan and other shareholders of Probe CX (“Probe” or the “Company”) today announced they have entered into an agreement under which KKR will acquire a majority stake in Probe alongside existing management.

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3 September 2021

Probe’s winning combination of technological know-how and kind-hearted staff is set to once again play a key role in raising vital funds for children fighting cancer.

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15 December 2020

Probe CX’s very own Senior Legal Counsel, Jo Zaharapoulous, was recently awarded the In-House Lawyer of the Year Award at the Lawyers Weekly ninth annual Women in Law Awards for 2020.

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8 December 2020

PROBE Group has received national recognition for helping Australian retailer Coles navigate the COVID-19 pandemic, snaring a coveted prize at the company’s annual supplier awards.

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21 October 2020

We are pleased to announce that Stellar is now the newest member of Probe Group, the largest Australian-owned provider of customer contact and communication solutions in Australasia. Probe Group is excited to welcome every Stellar team member into the Probe family.

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17 October 2020

Probe CX and Stellar today announced they have entered into an agreement to merge. The transaction will create a market leading customer experience and business process outsourcing services provider with unparalleled service capability.

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15 October 2020

Probe Group has reaffirmed its reputation for innovation and excellence by taking home one of the top honours at the prestigious Frost & Sullivan 2020 Best Practice Awards.The company was named the 2020 Australia Customer Experience Outsourcing Services Provider of the Year.

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25 September 2020

Australian companies that flourished during the pandemic. New IBISWorld research has revealed that little-known companies in the business, IT, construction sectors grew their revenue by more than 50 per cent in the 2019-20 financial year.

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5 August 2020

Probe Group, a Business Process Outsourcing (BPO) solutions provider and Stellar – The partnership will combine the experience and expertise of both companies and will employ 12,600 people to provide outsourcing of business process services for customers across six countries.

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27 July 2020

Quadrant Private Equity will consider an initial public offering for its portfolio company Probe Group, after inking a deal to create the country's largest locally-owned outsourcing services business.

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27 July 2020

It’s been a turbulent time in Australia for the contact centre outsourcing industry with closures, mergers and acquisitions seemingly occurring at a pretty hectic pace and now it’s time for another one. Probe Group and Stellar (the Group) today released a Press Release* announcing they have entered into an agreement to merge.

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9 January 2020

Probe CX BPO Holdings, a business process outsourcing firm part-owned by Sydney-based private equity firm Five V Capital, is acquiring Filipino managed services agency, MicroSourcing for A$100 million ($69 million).

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26 March 2018

Australian business process outsourcing (BPO) provider Probe Group today announced, that in partnership with funds advised by Five V Capital, it has entered into an agreement to acquire Salmat’s Contact Business.

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