News

KKR to acquire Probe CX

Quadrant Private Equity, Five V Capital, Rodney Kagan and other shareholders of Probe CX (“Probe” or the “Company”) today announced they have entered into an agreement under which KKR will acquire a majority stake in Probe alongside existing management.

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Probe Volunteers Crucial Support to Cancer Telethon

Probe’s winning combination of technological know-how and kind-hearted staff is set to once again play a key role in raising vital funds for children fighting cancer.

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Probe team member awarded the In-House Lawyer of the Year Award at the Lawyers Weekly Women in Law Awards 2020

Probe’s very own Senior Legal Counsel, Jo Zaharapoulous, was recently awarded the In-House Lawyer of the Year Award at the Lawyers Weekly ninth annual Women in Law Awards for 2020.

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Australian Retailer Pays Tribute To PROBE Group’s COVID-19 Support With Service Champion Of The Year Award At 2020 Coles Supplier Awards

PROBE Group has received national recognition for helping Australian retailer Coles navigate the COVID-19 pandemic, snaring a coveted prize at the company’s annual supplier awards.

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Awards Dominance Continues As Probe Group Claims Prestigious Title At Asia-Pacific Ceremony

Probe Group has reaffirmed its reputation for innovation and excellence by taking home one of the top honours at the prestigious Frost & Sullivan 2020 Best Practice Awards.The company was named the 2020 Australia Customer Experience Outsourcing Services Provider of the Year.

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Probe Group Completes Acquisition of Leading Global Experience Provider, Stellar

We are pleased to announce that Stellar is now the newest member of Probe Group, the largest Australian-owned provider of customer contact and communication solutions in Australasia. Probe Group is excited to welcome every Stellar team member into the Probe family.

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Five V Capital: Probe Group and Stellar Merge

Probe Group and Stellar today announced they have entered into an agreement to merge. The transaction will create a market leading customer experience and business process outsourcing services provider with unparalleled service capability.

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Australian Financial Review: Quadrant and Five V-backed Probe In Merger To Create Outsourcing Giant

Quadrant Private Equity will consider an initial public offering for its portfolio company Probe Group, after inking a deal to create the country's largest locally-owned outsourcing services business.

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CX Central: Australian BPO Market Shake Up

It’s been a turbulent time in Australia for the contact centre outsourcing industry with closures, mergers and acquisitions seemingly occurring at a pretty hectic pace and now it’s time for another one. Probe Group and Stellar (the Group) today released a Press Release* announcing they have entered into an agreement to merge.

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Ecosystm360: Probe and Stellar Merge to Become Largest CX Outsourcing Provider in Australia

Probe Group, a Business Process Outsourcing (BPO) solutions provider and Stellar – The partnership will combine the experience and expertise of both companies and will employ 12,600 people to provide outsourcing of business process services for customers across six countries.

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Yahoo News: 5 Surprising Companies That Grew That Fastest During Covid-19

Australian companies that flourished during the pandemic. New IBISWorld research has revealed that little-known companies in the business, IT, construction sectors grew their revenue by more than 50 per cent in the 2019-20 financial year.

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CX Central: Probe Group To Acquire Salmat Ltd’s Contact Business

Australian business process outsourcing (BPO) provider Probe Group today announced, that in partnership with funds advised by Five V Capital, it has entered into an agreement to acquire Salmat’s Contact Business.

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Deal Street Asia: PE-Backed Probe BPO Acquiring PH-Based MicroSourcing For $69m

Probe BPO Holdings, a business process outsourcing firm part-owned by Sydney-based private equity firm Five V Capital, is acquiring Filipino managed services agency, MicroSourcing for A$100 million ($69 million).

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