Helping our clients deliver for their members through smarter processes, improved technology and first-rate customer service.
Almost 16 million Australians are invested in the performance of the nation’s superannuation funds, just as Probe CX is committed to helping those funds shine. From the most recognised of brands to smaller funds that continually punch above their weight, our team has extensive experience in devising winning strategies and coordinating the support that funds need to ensure the path to retirement and beyond is a smooth one for their members.
The People Experts
With a proud reputation as a leading customer experience management organisation, Probe CX works seamlessly with clients to deliver results for their various units including helpline, administration, insurance, workforce and quality assurance. Both temporary and ongoing teams can be established at the client’s premises or within Probe CX’s existing infrastructure, while technological solutions can also be built and deployed to meet specific needs.
Scope of services include: