Team Leader - Casual

Posted: 13/08/2021
Closing Date: 13/09/2021
Job Type: Casual
Location: Remote - Work From Home/ (pending restrictions ending, then Melbourne-based)
Job Category: Call Centre and Customer Service

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Grab a great job. Stay for a career.

Team Leader - Casual

Utilise your Contact Centre leadership skills to build a culture of success. Probe is currently recruiting for passionate and motivated Contact Centre leaders for multiple client campaigns. You will be a self-motivated leader with a strong focus on coaching, developing and motivating your team to deliver results.

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If you’re interested, here is what you need to know

  • Multiple opportunities in the Government, Financial and Retail sectors
  • Immediate start
  • Melbourne CBD and North Richmond
  • Fixed term contract.

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To be eligible for this role you must

  • Be a leader who thrives on providing service excellence in a fast paced environment
  • Demonstrate the ability to be able to effectively coach, develop and motivate your team members
  • Have high level attention to detail and excellent time management skills
  • Be capable of building effective relationships and know how to get the best out of your people
  • Understand what it means to go above and beyond for customers
  • Be a problem solver, a negotiator, and a conflict resolver.

If you have leadership experience in customer service and / or call centres that will be a big plus.

We’re looking for passionate people to join the Probe family.

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Our promise to you.

There is no rule that says that work can’t be fun. We promise that every day will be different and that fun will be had. We promise you an opportunity to grab a job and stay for a career. We promise you rewards for a job well done and an inclusive culture. We’re committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE. Investing in our PEOPLE, and being PASSIONATE about what we do.

Passionate about joining us?

We are committed to providing exceptional service to our clients and their customers and we need extraordinary, passionate people in order to do this. Grab a great job. Stay for a career.

Apply Now