Customer Service Agents- New Zealand

Posted: 21/07/2022
Closing date: 20/08/2022
Work type: Casual
Location: Work from home
Job Category: Call Centre and Customer Service

At Probe Group, our goal is to empower you to kick start your career. We're powered by passion, driven by curiosity, and enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). Whether you’re looking to get back into the workforce, seeking your next stable career development opportunity or just want to try something new, this position has you covered. 

We are currently looking for passionate Customer Service Agents to join our growing team based at home in New Zealand. This is an excellent opportunity for you to be involved in a culture built on fun, respect, integrity, innovation and transparency.

If you are interested, here is what you need to know:

  • Multiple casual positions  
  • No end date - this is a casual role
  • You must have full working rights and be based in New Zealand
  • Casual hours Monday to Friday between 8am to 4.30pm
  • This role is 100% working from home.

To be eligible you must:

  • You must be willing to undertake a criminal background check
  • Have appropriate work rights and ID
  • You must have a PC or laptop with Windows 10 or higher with 8GB ram or higher, a headset with a microphone compatible to your PC/laptop, full stable internet. Please note that Apple Mac computers are NOT compatible with our systems for this role.

Your safety and the safety of all Probe CX team members is our priority. We encourage you to reach out to your hiring Manager if you have any queries or concerns.

Apply Now

Our passion culture

The core concept of our culture is to help people good about being at work. Our unique passion culture encourages each employee to believe in the value of being passionate about their job because passionate people are most likely to be engaged with, and involved in their job; these are people who search for ideas that make continuous improvement possible. And we know that this is what you're looking for in a long-term career.

Our success is built on a passionate commitment to our customers and to our employees, ensuring we have the best resources, technology and processes to fullfil our vision.

Rewards and benefits

We have a positive, inclusive culture where people are rewarded for their hard work and dedication. Our passion culture is founded on the idea that passionate people care about and what they do, the people they work with and make a difference in some way, every day.


Employee Recognition


Career Pathways


Accessible Locations

"I’ve just passed 3.5 years with Probe after thinking it would be a good short-term job. I have had some amazing career opportunities and get to work with so many incredible people every day so I just never left!"

Liam, Team Leader

"I am progressing more and more everyday at this job and there is definitely a sense of gratitude knowing I am helping people everyday."

Maggie, Customer Service Specialist

"In the four years since I started at Probe, I have learned so much and progressed so much. More than I could have ever imagined."

Dylan, Team Leader

Want to learn more about starting a career with Probe CX?

Click on the below to find out the answers to some of our frequently asked questions:

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How long is the average recruitment process?

What is your commitment to diversity and inclusion?

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Where in Australia does Probe CX operate?

Does Probe CX offer part-time or casual roles?

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