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Customer Solutions Specialist - Government Client

Posted: 11/03/2022
Closing Date: 05/05/2022
Job Type: Permanent - Full Time
Location: West Perth, WA.
Job Category: Call Centre and Customer Service

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Grab a great job. Stay for a career.

Customer Solutions Specialist - Government Client

Join one of the largest customer contact centres in the state of Western Australia where you will be responsible for handling queries on behalf of an Australian Government agency. This is a rewarding position with work that directly contributes to the greater community and includes numerous upskilling opportunities. It is a fast paced environment for individuals that are ready to rise to the challenge of representing the government and meeting a high level of customer service standards.

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If you are interested, here is what you need to know:

  • Full time position with multiple start dates available
  • Operating hours Monday to Friday 6am - 8pm - no weekend work
  • Full availability required during operating hours
  • 5-6 weeks full time paid training + consolidation period
  • Great culture and access to benefits.

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To be eligible for this role you must:

  • Be passionate about helping others
  • Be willing to rise to the challenge of representing the government
  • Possess the ability to build rapport quickly 
  • Possess a high level of verbal and written communication skills
  • Be proficient at using a computer and multiple web pages
  • Hold current Australian Citizenship
  • Be willing and eligible to obtain a security clearance to the level applicable.
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Passionate about joining us?

We are committed to providing exceptional service to our clients and their customers and we need extraordinary, passionate people in order to do this. Grab a great job. Stay for a career.

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