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Casual Customer Service Representative

Posted: 13/08/2021
Closing Date: 13/09/2021
Job Type: Casual
Location: Remote - Work From Home
Job Category: Call Centre and Customer Service

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Grab a great job. Stay for a career.

Customer Service Specialist - Casual

We work hard and love a good challenge. With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

If you’re looking for a role where you can work remotely and make a real difference, this is the job for you. We offer competitive pay and a great working environment. In this role you will be responsible for handling inbound calls to assist Victorians with the impacts of the COVID-19 pandemic and providing them with appropriate guidance. You will provide the customer (both businesses & individuals) with all the information they require and show empathy towards their situation. From time to time you may also be required to make some outbound calls to complete customer enquiry.

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If you’re interested, here is what you need to know

  • Casual positions commencing immediately
  • You must have full working rights
  • You must be available to work up to 38 hours per week, Monday to Sunday 8am 8pm on a rotating roster
  • This role is 100% working from home
  • You are required to provide your own equipment which includes: a Windows 10 based PC or laptop with an i5 processor 8GB of RAM or equivalent, with antivirus installed and Windows defender switched on.

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To be eligible for this role you must

  • Have a passion for helping people
  • Possess strong communication skills - written and verbal
  • Have the ability to work in a fast paced environment
  • Have the ability to work autonomously.

Passionate about joining us?

We are committed to providing exceptional service to our clients and their customers and we need extraordinary, passionate people in order to do this. Grab a great job. Stay for a career.

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