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Customer Service Agent - Government

Posted: 06/01/2022
Closing Date: 04/02/2022
Job Type: Casual
Location: Remote - Work From Home
Job Category: Call Centre and Customer Service

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Grab a great job. Stay for a career.

Customer Service Agent - Government

In this role, you will need to make outbound calls and also handle inbound calls from customers in relation to the COVID hotline. You will be chatting with our customers making sure they have all the information they need, feel they are being heard and actions are being taken. Think of it as making a 5-minute friend every 5-minutes. You will be a peacemaker. A quick thinker. You will thrive on solving the tricky stuff. You’ll know your way around a computer. You will think inside and outside of the box.

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If you are interested, here is what you need to know:

  • Multiple, casual or part-time work from home opportunities available
  • Each client is different and the role you may perform could vary
  • Customer service, problem-solving, active listening, attention to detail and typing skills are essential.

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To be eligible for this role you must:

  • Must be Australian Citizen and able to obtain a security clearance
  • Have a passion for helping people
  • Possess strong communication skills - written and verbal
  • Have the ability to work in a fast paced environment.

Your safety and the safety of all Probe team members is our priority. We encourage you to reach out to your hiring Manager if you have any queries or concerns.

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Passionate about joining us?

We are committed to providing exceptional service to our clients and their customers and we need extraordinary, passionate people in order to do this. Grab a great job. Stay for a career.

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