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Customer Service Advisor
In this role you will be responsible for handling inbound calls to assist New Zealanders with the impacts of the COVID-19 pandemic and providing them with appropriate guidance. You will provide the individual and business customers with all the information they require and show empathy towards their situation. You will also be required to make outbound calls to complete customer checks.

If you are interested, here is what you need to know:
To be eligible for this role you must:
- Must be New Zealand Citizen and able to obtain a security clearance
- Have a passion for helping customers and want to be a positive contributor to the New Zealand community
- Possess strong communication skills - written and verbal
- Be comfortable working from a PC with our client systems
- Have the ability to work autonomously in a fast paced high call volume environment.
Your safety and the safety of all Probe team members is our priority. We encourage you to reach out to your hiring Manager if you have any queries or concerns.
