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Collections Officer (1104)
We currently have an opportunity for new and experienced collections officers to take their next career step and utilise their collections skills across a range of campaigns.
In this role you will be working for Probe Group on behalf of a number of different campaigns.
You will be responsible for handling inbound and outbound calls, liaising with customers in regards to their outstanding debt which may include organising an arrangement plan or finalising the matter on the spot.
- Start Date: ASAP
- Full Time - 38 hours per week
- Contract Term - Until 30/06/2022 (with the possibility of extension)
- Location - currently Work From Home but will move back into our Caulfield North office based on Government Health Advice
Key Responsibilities (But Not Limited To)
Receive inbound and/or place outbound calls
Identify and escalate priority issues
Negotiate, discuss and collect on outstanding amounts owed to our client.
Ensure all matters are actioned regularly and in a timely manner
Liaise with clients to obtain instructions as and when necessary
Our Promise To You
Who Are We?
At Probe Group, we're powered by passion, driven by curiosity, and enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia, North America, and South Africa, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.