Call Centre Representative - Government Client | Careers

If you are interested, here is what you need to know:

Comprehensive paid training, ongoing support & development
Multiple Part-Time Permanent positions available (20-36 hours per week)
Involvement in supporting community initiatives & programs
A diverse and supportive working environment – everyone is welcome here, and our differences make us stronger
A culture built on fun, respect, integrity, innovation and transparency
Hourly rate + monthly incentive (based on reaching KPIs)
Monthly reward and recognition programs including giveaways.

Hold current Australian Citizenship
Be willing and eligible to obtain a security clearance to the level applicable (this is at no cost to you)
Have lived in Australia for the last 5 consecutive years (a 5-year footprint)
Be able to build a relationships with customers over the phone
Adhere to comprehensive compliance standards
Deliver amazing customer experiences every time
Effectively handle and resolve complex enquiries
Demonstrate resilience and flexibility in all customer interactions
Be comfortable to work in a flexible seating environment.