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Call Centre Representative - Government Client

Posted: 01/01/2022
Closing Date: 30/06/2022
Job Type: Permanent - Part Time
Location: Springfield, QLD
Job Category: Call Centre and Customer Service

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Grab a great job. Stay for a career.

Call Centre Representative - Government Client

We have multiple roles available and provide paid training and ongoing learning & development. At Probe CX we say “grab a job & stay for a career”, working for a truly global organisation with clients extending across a broad range of countries & industries including Government, Travel, Banking and Telecommunications, just to name a few.

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If you are interested, here is what you need to know:

  • Comprehensive paid training, ongoing support & development
  • Multiple Part-Time Permanent positions available (20-36 hours per week)
  • Involvement in supporting community initiatives & programs
  • A diverse and supportive working environment – everyone is welcome here, and our differences make us stronger
  • A culture built on fun, respect, integrity, innovation and transparency
  • Hourly rate + monthly incentive (based on reaching KPIs) 
  • Monthly reward and recognition programs including giveaways.

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To be eligible for this role you must:

  • Hold current Australian Citizenship
  • Be willing and eligible to obtain a security clearance to the level applicable (this is at no cost to you)
  • Have lived in Australia for the last 5 consecutive years (a 5-year footprint)
  • Be able to build a relationships with customers over the phone
  • Adhere to comprehensive compliance standards
  • Deliver amazing customer experiences every time
  • Effectively handle and resolve complex enquiries
  • Demonstrate resilience and flexibility in all customer interactions
  • Be comfortable to work in a flexible seating environment.
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Passionate about joining us?

We are committed to providing exceptional service to our clients and their customers and we need extraordinary, passionate people in order to do this. Grab a great job. Stay for a career.

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