Blog: Intelligent Automation

How To Get Started With RPA

Once the stuff of fantasy, RPA sees software robots complete repetitive and time-consuming...

What is an Intelligent Virtual Agent

You are sifting through a pile of job applications when one catches your eye. The first thing...

Automation - Trying to Get it Right

RPA/cognitive automation is widely used in BPOs and forms the basis for efficiency gains that...

The Unfortunate Use Case for RPA

My mantra for business processes is this: Standardise -> Optimise -> Automate -> Eliminate (if...