The other kind of RPA
When we are talking about automation in the CX and contact centre world, we commonly hear an...
When we are talking about automation in the CX and contact centre world, we commonly hear an...
My mantra for business processes is this: Standardise -> Optimise -> Automate -> Eliminate (if...
It’s a relief to be talking about getting back on track, pick up momentum again, and adapting to...
This year, we decided to bring artificial intelligence into our already intelligent recruitment...