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Blog: Intelligent Automation

What is Hyperautomation?

In the words of Gartner research vice-president Fabrizio Biscotti: “Hyperautomation has shifted...

8 RPA trends to watch in 2022

For students of technology and workplace practices though, it is the universal embrace of Robotic...

How to Build an RPA Implementation Strategy

What the company did next exceeded even its own expectations. Rather than stick to tried and tested...

Conversational AI vs Chatbots: What is the difference?

Imagine two colleagues tasked with helping customers with enquiries. The first is a hard worker who...

What is Conversational AI?

Welcome to the world of Conversational AI, a concept that once belonged in science-fiction novels...

25+ Amazing Chatbot Statistics

  • The global chatbot market is expected to almost quadruple from $2.6 billion in 2019 to $9.4...

How to Design Chatbot Workflows

It would seem you are well aware a chatbot is a computer program that simulates and processes human...

Automate Invoice and Receipt Processing with AI

In a world where process is everything, AP departments have traditionally been forced to employ a...

Types of Intelligent Agent

Having previously explored what an intelligent agent in AI is, we now turn our focus to how many...