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Avik Choudhuri

Five reasons to embrace low-code automation

That said, the past decade has seen a growing push for a simpler way of programming and a business...

How chatbots reduce abandoned cart rates

Now imagine seven of those customers walk away. That’s right – with no warning, they simply turn...

How to Build an RPA Implementation Strategy

What the company did next exceeded even its own expectations. Rather than stick to tried and tested...

Conversational AI vs Chatbots: What is the difference?

Imagine two colleagues tasked with helping customers with enquiries. The first is a hard worker who...

What is Conversational AI?

Welcome to the world of Conversational AI, a concept that once belonged in science-fiction novels...

RPA for Supply Chain Management

Bloomberg declares: “The global supply chain is a mess.” 

Robotic Process Automation in HR Operations

For proof of that burden, consider an AON survey of more than 300 small, medium-sized and large...

25+ Amazing Chatbot Statistics

  • The global chatbot market is expected to almost quadruple from $2.6 billion in 2019 to $9.4...

How to Design Chatbot Workflows

It would seem you are well aware a chatbot is a computer program that simulates and processes human...