Avik Choudhuri

Five reasons to embrace low-code automation

That said, the past decade has seen a growing push for a simpler way of programming and a business...

Now imagine seven of those customers walk away. That’s right – with no warning, they simply turn...

What the company did next exceeded even its own expectations. Rather than stick to tried and tested...

Imagine two colleagues tasked with helping customers with enquiries. The first is a hard worker who...

Welcome to the world of Conversational AI, a concept that once belonged in science-fiction novels...

Bloomberg declares: “The global supply chain is a mess.”

For proof of that burden, consider an AON survey of more than 300 small, medium-sized and large...

The global chatbot market is expected to almost quadruple from $2.6 billion in 2019 to $9.4...

It would seem you are well aware a chatbot is a computer program that simulates and processes human...