How To Get Started With RPA
Once the stuff of fantasy, RPA sees software robots complete repetitive and time-consuming...
Avik Choudhuri
What is an Intelligent Virtual Agent
You are sifting through a pile of job applications when one catches your eye. The first thing...
The Ultimate List of Digital Transformation Statistics
With improved technology and modern tools making the world smaller than ever, there has never...
Telcos, Customer Care and Adapting to a COVID Environment
As dominant players in a multi-billion-dollar industry, the big guns of the telecommunications...
Digital Innovation and the Power of Analytics
Digital innovation is absolutely critical for any business hoping to succeed in the 21st century...
Creating an optimal customer experience in the retail sector
Over the past few months, as businesses have adapted to the enormous impacts of the COVID-19...
