About Us

Powered by passion

If there is one thing we’ve learned after more than 40 years in business, it’s that passionate people deliver great results. They are more likely to be engaged with their jobs. They are more likely to search for ideas that do it better. They are more likely to be invested in the success of their clients.

Passion is at the heart of our business and that’s because passion is the key to delivering better customer experience.

What We Do

At Probe CX we develop solutions that serve the needs of businesses ready to embrace the future. We synergise with clients to ensure greater potency and constantly balance productivity, quality and price. We blend the best ideas with world-leading technology to make it easier for our partners to connect with their customers. Most of all, we do it all with a smile on our faces as nothing matters more to us than seeing you succeed.

CX. It’s not what we do but it’s what we produce - great customer experiences.

The best of both worlds

We’ve sure come a long way since opening our doors in 1979 and we're now the fastest growing Australian owned provider in Asia Pacific. From humble beginnings, we’ve grown to be Australia’s largest and most respected customer experience provider with 18,000-plus team members across five countries and a client list the envy of our competitors. We’ve done things differently by building a business that is both big and small. We think like a large corporation when it comes to pursuing opportunities – but like a family business when it comes to people.

We’re a big business when it comes to the power of our technology – but we’re all about the personal touch when developing solutions for our clients. We’re big on helping our clients – no matter how small they or their industries might be.