Operating across the Pacific, Asia, North America and Africa, Probe designs and deploys solutions that utilise our deep knowledge and capabilities in Contact Centre and Customer Management, CX Consulting, Intelligent Automation and Analytics. 

Our purpose is to deliver exceptional customer experiences that will in turn, have a positive impact on your organisation’s reputation, objectives, stakeholders and bottom line.

With experience spanning over four decades and a broad range of industries and markets, Probe brings a unique insight to your organisation. Using a consultative approach we co-innovate with our clients to deliver business and operational goals that align with global best practice outcomes. 

We are among the most awarded outsourcers in the industry, and are proud to have been awarded Frost & Sullivan’s Contact Centre Outsourcing Service Provider of the Year for the last nine consecutive years (2012-2020).